Cloud Monitoring

Cloud Computing-Irvine

Is your computer network performing at its peak?

Cloud Monitoring is Protelligent‘s “all-in” network support offering. We bundle network monitoring and management with unlimited user support and issue remediation to provide a complete support package at a remarkably low price. Your goal is to have your IT systems run well at all times for the lowest possible cost. Cloud Monitoring combines leading edge technologies, depth of experience, and best of breed policies and procedures to deliver.

Monitoring

  • 24x7x365 real-time monitoring and reporting for every server, workstation, and key networking element in your environment
  • Automatic alerts to Protelligent staff of engineers
  • Monthly and quarterly reports covering all monitored devices
  • Usage statistics to help you manage and plan for growth
  • Online ticketing system available to your staff

Support

  • Uninterrupted, seamless 24/7 support to virtually any location
  • Unlimited remote network issue remediation triggered by automatic alert or by client
  • Unlimited user support for network issue remediation
  • Same call resolution for the majority of your support calls

Security

  • Automatic alerts sent in the event of attempted unauthorized use
  • Software control that allows you to ban activities that monopolize network resources and promote the spread of viruses and spyware
  • Extensive security reporting that gives you a bird’s-eye-view of your network
  • Patch inventory that ensures your systems are updated and limits exposure to vulnerabilities

Maintenance Services

  • Remote administration
  • User account administration
  • Virus definition and prevention
  • Backup Monitoring & administration
  • Fire sharing permission administration

* Service Level Agreements are detailed in Service Addendum and depend on a set of minimum network requirements including active anti-virus, 2003 or later server operating systems, etc.

“As a full service healthcare law firm, Helton Law Group requires top-notch IT expertise and IT service delivery. We found that in Protelligent.”

- Carrie McLain,
Managing Director, Helton Law Group.

Ready to say goodbye to downtime for good?

Contact us today.

Areas Covered

We provide a range of Cloud Computing, Vitrualization and Cloud Backup in Irvine, Long Beach, Inland Empire, Anaheim, Huntington Beach, Lake Forest, Aliso Viejo, Mission Viejo, Riverside, Corona, Westminster, Garden Grove, Santa Ana, Tustin and throughout Orange County.